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Apr 04

Unit 31 Food Safety Management

Pearson BTEC Level 5 HND Diploma Hospitality Management LO Learning outcome(LO) AC In this assessment you will have the opportunity to present evidence that shows you are able to: Taskno. LO 1 Understand the agents that cause food-borne illness and the contamination of food 1.1 Discuss the controls required to prevent physical and chemical contamination of food 1 1.2 …  

Mar 20

Unit 7: The Developing Manager

Pearson BTEC Level 4/5 HNC/D Diploma in Hospitality Management Learning Outcome   Learning Outcome Assessment Criteria In this assessment you will have the opportunity to present evidence that shows you are able to: Task no. LO1 Understand principles and practices of management behaviour 1.1 Compare different management styles 1 1.2 Discuss leadership charact…  

Mar 06

Customer Service (Unit 3)

Customer Service (Unit 3) is one of the important assignment for BTEC Higher National Diploma in Hospitality Management under Assignment Code: AB295H3. This unit enables learners to gain understanding of customer service policies and the purpose of promoting a customer-focused culture and to gain skills to provide customer service. There are four learning outcomes to this unit: 1.Understand c…